My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. How to recover data from wd my book essentiallive ibeesoft. Need help with data recovery on wd my book live 2tb nas. If your product is not listed above, please visit the product page. A few days ago i couldnt access this external hard drive, it said it wanted me to format it as it was corrupted and unreadable, which i didnt click yes as i dont want. Malware attacks by downloading files from suspicious sites into the western digital my book, can cause harm to your files and makes the partitions inaccessible. Western digital my book is a sleek series of western digital wd external hard drives. The wd my book essential with wd smartware includes an encryption feature for data protection in case of theft of disk dismantling. If you cant recover files from wd my book then you have. My book is a series of external hard drives produced by western digital. Wd my book essential 3tb data recovery external drives. The procedure here may well not work for you, please just use it for ideas. Wd mybook external hard drives use usbsata bridge hardwarebased encryption to encrypt drives using 256bit encryption. You can follow the question or vote as helpful, but you cannot reply to this thread.
Our data recovery experts consistently recover the encrypted wd hard drives with all types of failures. I myself have successfully removed the 4tb drive from a mybook essential. Simply call us on 1800 872 259 or fill in your details to speak with a data recovery specialist. Her files are backedup on a wd my book essential external hard drive. Western digital wd my book essential edition data recovery.
How to recover files from wd my book external hard drive. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Western digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to, any loss of data contained on a western digital hard drive. Why isnt my wd my book external hard drive being recognized. My wd my book external drive, i can access it, and only a few files are visible, most of the folders which used to have files in them show 0 bytes and are empty. I recently bought a 2tb wd my book essentials external hard drive a few months ago in september last year. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. However, you still need to know how to recover data from wd my book if youve lost the files, cant. Wd my passport data recovery, recover data from wd my. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. When i highlight all the files and folders, it shows about 8. Many people have reported online that they have lost or accidentally deleted data from their wd my book drive. Wd my book essentiallive are great choices to store files. Western digital my book problem question and answer dti.
For assured recovery of files from western digital my book essential 2tb desktop drive, you are suggested to use yodot mac data recovery software. It will safely restore files, applications, games, photos, videos, music and other documents you save lost from wd my book essential 2tb desktop external hard drive. Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. How to decrypt a wd mybook drive after its removed from the. Besides, it supports most types of wd hard drives except for new my passport, new my book, and 8tb my book drives with 8 character serial numbers these devices should use wd backup software. Wd my book essential data recovery help toms hardware. Also, check the comments as a lot of other people have tips. Data recovery and disk repair questions and discussions related to oldfashioned sata, sas, scsi, ide, mfm hard drives any type of storage device that has moving parts. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Just plug it in and save your valuable data, music, photos, and movies.
I have used my 1tb wd my book essential external hard drive for backing up my music files and family photos. How to recover data from wd my book world edition nas device. Please make sure that your wd my book external hard drive can be recognized by your computer. My cdrom drives quit working right before i got this. Many of the thirdparty data recovery service providers offer services worldwide. Data recovery on a 1tb western digital hard drive duration. The ports of my western digital mybook has broken off and have removed the hard drive from the enclosure in attempted to plug the drive into a hard drive docking station. The program to restore is password protectected and we have no way of getting that information. Western digital mybook drive lock encryption failure and. The drive was dropped from about 2 feet to the tile floor. Under computer management it says unallocated with 931. Got a wd my book essential smartware, need to reset. I moved all my music, photos and personal files onto this hard drive. This article was originally written in 20 and applies to a fairly old model of the wd mybook live.
So i thought well no problem, i know its just a standard 3. I also called a hdd recovery service that said they can get the info off for me and. Unless and until these files are overwritten, you can recover them with the aid to recovery tools. How i rescued my data from a 3tb wd my book external hard drive. The wd my book is shaped like a book standing on end. The best wd my book data recovery solutions for windows or mac. How to fix wd my passport access denied in windows 1087. I stored most of my videos, photos as well as documents for work.
Help retriving files from wd my book essential february. Millions of people around the world trust their data to my book desktop storage. Is there any possibility to confirm the exact model based on the model number on the back of the unit of this disk in order to confirm if it does use the encryption system. After the scanning process is finished, the recovered file type will appear on the left side of the window. Easystore is for always on backup, streaming and cloud share. How to retrieve data from wd my passport detailed guide. I have read the manual and for the life of me i cant see how to download the backed up files to a new pc. Planet friendly we designed a small box from recycled materials to minimize. Wd my book is important for any user because they store important data in their hard drive. I tried the advice in this blog and i called western digital with no success. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my.
I did and now i keep getting a this computer cannot read this. Recover data hhd hard drive from broken external western. Hi, i am just enquiring about my western digital my book essential 1tb external harddrive. Id like a much simpler, more integrated backup system. Western digital my book partition recovery remo software. I havehad a wd mybook live mbl 2 tb network drive from which i have. I have backed up my files to my book and wanted to recover them to a new pc. Hdd guru forums view topic unlock wd my book essential. It states you can recover to the original location on your pc or you can create a retrieve folder. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Wd customers receive a 10% discount on all data recovery services and software.
Using the western digital my book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. Insert the external hard disk and check if the driver is getting install or not. Wd my book home edition 1 tb bought from costco last week. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. Western digital my book recovery hard drive data recovery. My laptop has a motherboard problem and wont boot up. Before proceeding with the stepbystep guide, ensure to establish a connection between the computer and the wd my passport hard drive. Western digital usb external hard drive data recovery. Once our firmware specialist had successfully fixed the hard drives firmware corruption, our recovery technicians worked to circumvent smartware encryption. Wd my book essentialcase number 02191075507 after finally downloading a good copy of wd smartware from your web site i am able to back up my files. Wd greenpower technology lowers internal drive power consumption by up to 30%, a sleep mode reduces power during idle times, and a powersaving feature turns the drive on and off with your computer. Recover data from broken western digital mybook spiceworks. There can be various reasons why you have lost data from wd my book live or essential.
Reply to us with the information, so that we can assist you better. The following wd my book data recovery guide is done with recoverit data recovery for windows. Ontrack are the world leaders in data recovery and the only wd platinum data recovery partner in australia. How to recover files to a new computer wd community. Power miser my book external drives are designed to save energy. When the wd mybook live 3tb nas was released, i went out and bought one and promptly put all my stuff on it. You store your vital data in the wd my book hard drive, if you encountered the data loss, you. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product.
Many of the wd my book series drives contain the wd green drives. If you are one of them, then this article can help you a lot to recover data from wd my book essential or live. Then click on recover and check on files you want to restore. Read speeds up to 2000mbs to decrease load times and get you into the game faster. This wd my book data recovery case was a 10 on our tenpoint case rating scale. We managed to recover all of the clients unencrypted data. Western digital hard drive data recovery definitive guide. Full solutions to no writable partition found in wd smartware. Other scenarios that lead to data loss from the wd my book external hard disk. Need help with data recovery on wd my book live 2tb nas by kents5773 jan 30, 2017 9. The drive stopped working no light and not recognised in bios or windows so i. These drives are designed to consume up to 30% less energy than other hard drives in its class.
If your hard drive doesnt spin up, doesnt show up in your system, reports wrong model name or. Windows 10 wd mybook not recognized anywhere on my dell. We offer free diagnostics, no datano fee policy, final upfront quote and competitive prices. I have a 2tb my book essential usb 23 external hard drive. Retrieve data from wd my book essential 2tb desktop hd. Help retriving files from wd my book essential by sudsy 1 feb 19, 2012 12. So, my trusty my book drive suddenly wouldnt turn on. I tried different wall sockets and even a different adapter so see if it was that. There are many wd my book essential live users around the world. Mybook it like an oversized thumb drive that requires usb power via pc not great for maintaining constant backups that is morely used for storage and portability of school and work. I bought a western digital my book essential edition 1tb external hard drive in july 09. I have tried plugging in the harddrive to the hard drive docking station attached to my macbook as i had formatted the mybook to work with my macbook.